Frequently Asked Questions

Have a question but don't have time to message? Here are the most common questions:

1) Shipping & Processing

Orders are usually processed within 3 business days. Shipping is a flat rate estimation. I can ship worldwide via Canada Post or UPS/FedEx depending on location. I am based in Ontario, Canada. All shipping is tracked to protect both parties.  I refund shipping differences greater than $4, likewise I will send an invoice for shipping cost differences greater than $4.

Local pick up available at The Maker's Hub in Whitby, ON. 

I also offer free contactless porch pickup if you live in the Durham Region. 

2) Custom Options

Almost all products are available for custom order if there is a certain colour or theme you prefer or need. Custom orders have about a 4-6 week turn around time from month of custom spot. All custom orders must be paid in full before creation. I hand make all of my products with the same care and attention I put into making things for my own children. Rush orders are available within reason and are extra. Please contact for more information

3) Contact

There are several ways to contact me:

Facebook: @Bewitching Stitchery


Phone or text: 1-289-685-7366

Instagram: @bewitchingstitchery